Utterly pissed with TM Net Streamyx slow speed

I was just about to rant on today extremely slow internet connection from who else but our very own Streamyx TMNet Telekom Malaysia broadband when I found someone left a long comment here :

4mbp is just something you should not trust from streamyx ! simple, 3 reason. ( speed is on BEST EFFORT ) as written by streamyx, so where is the so call EFFORT, when we are receiving so much compliant and there is no effort made to correct them !! second, malaysian international internet gateway is only a few gigabytes, if i not mistaken is 150gb/s which streamyx is holding roughly 80~100gb/s and the rest is by other ISP like jaring or so ! Ya, 100gb/s is a huge speed, but imagine there is almost half a million user of streamyx. If you do your math properly, you can see how the speed is distributed among the users which is pretty limited. 1mbps you can roughly get 100kb/s download speed but with 4mbps is only around 300kp/s that also is on a very very good day !!! Third, well the best reason of all, tmnet exchange point is a huge mesh, port is may not available but is shared ( here is the example, like when you disconnected, you will have a hard time connecting back to the exchange point until some unlucky fellow disconnected and you take over his port )so it more like taking over someone else internet connection and use them, that the reason why u hard to connect during peak hour as all port is used up. How i know, study IT and you will know, me i download at 350kp/s, not streamyx but campus computer ( i know it illegal for students to use campus internet to download files, but be smart and use portable downloader which you don’t have to install in the pc, that way you will not be detected by the campus server and you can change pc easily use only your thumb drive ) :)

Thanks to rapeace. TMNet totally sucks. Forget about their huge promo, their staffs know nuts. I applied for the 4mbps Streamyx broadband in April. After putting me through all the horrors of no internet connection for several days to change port, I still haven’t been upgraded from 1mpbs to 4mpbs. Different technical staffs say different thing. One said my house is too far away. Another said, my house is just next to their wateva-server. Bah, pergi mampus lah, Streamyx!

For the whole of today, I can hardly get anything done because of the speed. I hate it when I am itching to touch something on my server and yet, dare not because uploading files midway and getting cut off could potentially cause my sites to die.

Post Author: lilian

19 thoughts on “Utterly pissed with TM Net Streamyx slow speed


    (June 25, 2008 - 6:35 pm)

    I’m having the same snail pace connection. Most sites take forever to load esp Google based sites and even my own. Half the time I’m not sure if its a Google problem or a Streamyx problem!


    (June 25, 2008 - 6:55 pm)

    No offense. But sometimes the speed is not entirely the ISP fault. Sometimes it’s the webserver side limited the speed letting you to waste ur bandwidth. Another thing is the geographical area, let’s say you’re downloading from China and nowadays Hong Kong too, the speed will be very low and will be like 10% of our bandwidth, so be smart to use the best IP for the best geographical area. Try to download many different stuff from many different location, combine the download speed (like total transfer speed in Flash Get), if it’s over 400KB/s then your line has no problem.

    Blog Of Famer

    (June 26, 2008 - 11:24 am)

    i’m not pretty sure about those technical terms. But only i know is that Maxis Wireless Broadband is much worse than Streamyx. And hell ya, streamyx isn’t that “worse” but only consider “bad”. wahaha~

    I’ve read a report about some country (donno swtizerland or iceland, something “land” one la) get to download a 1GB movie in just 4 seconds, u compare with our almighty Streamyx and see~

    Malaysia Property

    (June 26, 2008 - 11:24 am)

    hehe…..i think they should not sell if they could not provide the service to your area….

    try some logo here

    Online DIY Guy

    (June 26, 2008 - 1:01 pm)

    I think we Malaysian need a faster and reliable speed. Compare to Hong Kong, Taiwan, I think we’re far left behind.

    TMNET has put in a good effort in making broadband more affordable but they need to improve on their staff skills. Their customer care 1300889515 know nuts about streamyx and always confused customer. I remembered calling the customer care and have been put on hold for 3-4 times because the staff is lack of knowledge and have to check to senior staff.

    Well, I am using Streamyx at office and Optical Broadband at home. I find out Optical Broadband is worsen than Streamyx. The 2mbps upload and download speed is totally unachievable !!

    Online DIY Guy


    (October 10, 2008 - 2:06 pm)

    Streamyx has been throttling bittorents clients. For few months now my speed has been dropping from 160 kbs per download to now 6 to 10 kbs. They have no rights to do so. We’ve paid teh money for an unlimited internet connection service, so provide us what we have paid for. They have no right to block or limit their services since we have paid for it.

    Other countries such as Croatia who had their independence less than 20 years ago even had a better internet service than we have, and for less money than we have to pay. This shows how bad our country is in devoleping internet services. Whats the point of government yelling “we are a multimedia super corridor county” when our services in such departments are shit.

    Persistent Subscriber

    (October 23, 2008 - 10:54 pm)

    For those who are thinking of streamyx, let me tell you I have been a subscriber for the past 10 years. I have terminated a few times and reapply again and again.

    Ten years is a long time, yes. BUT they never improve from day one.

    I am optimistic but everytime they will fail me especially on their speed.

    I came to know that the infrastructure they have cannot deliver the speed.

    Yes, computers have improved tremendously over the past 10 years.

    So has CEO’s of TM Net which has been replaced many times. But, their SPEED has not improved since day 1.

    Being a subscriber, I am so much disappointed. One very important warning to all subscribers – DO NOT CALL THEIR CUSTOMER SERVICE. It is definitely NOT worth your time, effort nor satisfaction. You will end up frustrated, fed up, agitated, disappointed, a waste of time, loss of emotion (EQ), helpless and more negative. Your day will be spoilt if you ever call them!

    You will view negatively about the advancement of technology. You will have doubts on human abilities. You will start questioning what not suppose to be questioned. You will be provoked yourself to think and do something else that might put yourself in danger of being put under ISA!

    Simply said, it will make you more aggressive but at the same time cultivate the culture of ‘tidak apa’ in order for you to become more tolerable.

    If you have not subscribe and intend to do, DON’T. Just go and support the cyber cafe or go surf under free wifi spot. NOT worth paying for the subscription with what you are going to encounter. (imagine just becos of ‘speed’, please don’t think it is just harmless until you call them)

    Nowadays, I have decided NOT to call them and just shut my computer and go to the nearest free wifi or cyber cafe to enjoy my better internet surf. I am just waiting for the 1 year contract to expire and then I will terminate again. And I hope and pray hard, a very better competitor will be available by that time.

    I guess 10 years is a loooooong track record to justify whether they can improve or not.


    (December 29, 2008 - 10:38 pm)

    I subscribed for a 1mbps package but lately, the speed has gone down from 500kbps + to less than 100kbps. And what shocked me most is the ping. It was 999! When there’s a stolen cable around the area, it take them weeks to replace it and yet no discount on the monthly fees. But when it comes to service, they put customers behind the bus. What a waste of money. The money they earned from unsatisfied customers will forever be damned to those who earned them without effort that is, not giving the service that they promised.


    (January 12, 2009 - 10:07 pm)

    Sampah Streamyx!! Pay RM88 Give me the bad then 56k modem Line! Every Years also will get 3 or 4 tims of this problems! The TM Streamyx company Become Malaysia BIG Cheater Company Already! The line slow 2 month or 3 month we are not getting some discount and must pay back the money!! Anyway!! “STREAMYX LINE SLOW WE PAY SLOW”


    (January 12, 2009 - 10:28 pm)

    Don’t Know The Streamyx Company When Will CLOSE?? WORLD BEST CHEATER Of Internet Company is : Malaysia “Streamyx” When your internet got some problems call to 1300-88-9515 same like talking with a DOG! Every things say “ok ok ok”, “that not our problem maybe you computer too old”, “Please check your modem or your computer our system is no problems!”, “maybe your house cable problems don’t worry tomorrow we will call a people go your house check a check! Then?? “we become Orang Bodoh hear the people say! wait until 1 month also no come!! the people same like just talk talk only! after phone talk with me don’t know what they do?? “Sleep?? , Play Handphone?? , walking walking in office?? , Play MSN with Streamyx Boss?? , Go Toilet play water?? , Check Yellow webpage?? “What they doing we Really Don’t know” That is “STREAMYX”


    (January 12, 2009 - 10:46 pm)

    Nissan : SHIFT_ The future / Honda : Power of Dream / Toyota : Moving Forward / “Streamyx : Ready_to be WaterFish”


    (February 6, 2009 - 3:59 am)

    my line too!…my home use streamyx 100Mbps, but it really slow…i paid RM77 for 100Mbps line but the line like i’m using a dial up…what the hell…when i ask celcom they say the serve was been updating so that why sometime the serve is slow…since last year, it been 8 month the line been so slow, i’m really pissed…what happen to streamyx? i had been using streamyx for 5 year the line is good but start last year the line become so slow…it reallllllllyyyyyy pissseeed me….what the hell for i paid RM77 for 100Mbps line but get dial up line…kata menambahkan bandwith…menambahkan apernya megurangkan ader lor…stupid streamyx! go to hell lor..i’m agree with u TroTaRIS


    (February 6, 2009 - 4:00 am)

    not celcom but telekom…hahahaha


    (February 20, 2009 - 9:02 pm)

    Hi Everyone

    1. I urge everyone to check whether you are getting the download speed that you subscribed from streamyx. For your info, you should get at least 90%.
    2. Please click this link to see how much speed you get. Click a few times to confirm. (http://promos.mcafee.com/speedometer/test_0150.asp)
    3. If you are getting below 50%, please do a print screen.
    4. To do a print screen, put your cursor at the down right hand corner (put the cursor at the time) to get the date and day appear. Once appear, press together the keyboard buttons ctrl and prt sc.
    5. Next click start, All Programs, Accessories, Paint
    6. Press keyboard buttons ctrl and v
    7. Then File, Save As (put a name) Save into your desktop
    8. Send it as attachment to amarjit.singh@cmc.gov.my,shaharliza@cmc.gov.my,mdshaani@fomca.org.my
    9. They need your support and evidence to bring up to TM
    10. Please support for everyone benefit

    Thank you.

    Mas networks

    (February 23, 2009 - 8:24 pm)

    LOL ye streamyx sucks big time but …maxis wired DOES not BUT maxis WIRELESS DOES and this tmnut screamyx sucks really…in ROME we pay 15 Euro for 30mbp/s for Download which is really…really x40 faster….and 35 euro for 60mbp/s connection well…can download shit of fast :) they are gona put 1gbps soon :)


    (April 17, 2009 - 2:39 pm)

    my speed very slow too.. streamyx sucks!
    i asked my webfriends tht at another country and they dl a 100M movie juz in 1 sec!
    at hong kong most ppl using 100M internet (slowest also got 50M) and this stupid service only got 4M!
    i use 1M package and my dl speed usually only 10kb!
    when i call to customer service, they treat me like i’m stupid.. sometimes they shout at me when i wan they repeat wat they said
    last year my house area cable was stolen and they use 3 months to replace it! i wan rebate but after a year they still say IN PROCESS!
    go hell la they!
    my friend said tht p1-wimax is better than streamyx at her house area and most of her neighbour use p1. i very hope tht my house can use too..


    (April 19, 2009 - 6:25 pm)

    The service rendered will only be as good as the competency of the people behind the service………..


    (May 12, 2009 - 1:32 am)

    how the fxxk on earth am i going to download porn?


    (May 21, 2009 - 9:20 pm)

    absolutely agree with u. the internet speed in my homewotn is sxxk….for abt 2 months oledi. sigh….. tmnet were proton another BRAND protected by Malaysia. no improvement…..I have been using very fast speed 10 years ago at UK and HK and 8MB speed few years back at singapore but our proud country still….aiiii how can information technology or communication in our country compete with other countries

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