Sony Vaio sucks!

I bought my Sony Vaio laptop in March 2007. After one year and a few weeks, the Sony laptop battery died. And after one year, three months, the motherboard, speakers and hard disk died! Can you freaking believe it?

I did not use the laptop for any heavy duty games. I have a Cooler Master fan to keep it cool and usually, I work in aircond room. I shut down the computer like one or twice a week and the rest, I put it in Sleep mode, as what I was told. (Even the technician in Apple told me to put my Mac to sleep and shut down only once or twice a week.)

pink computer

The stupid laptop costs RM4,998 because it was quite newly released then. And guess how much the parts are going to cost, excluding the battery? RM2,400! The battery costs RM850. That makes it a total of RM3,200. With that amount of money, I can buy a new laptop already.

I have lodged a complaint with Sony Customer Service. It is ridiculous that the laptop have such a short lifespan. If the motherboard gives way, I do understand. But the speaker and hard disk too? It just doesn’t make sense because I expect Sony products to be more durable than a one year lifespan.

I don’t expect them to give me any special discount for the repairs so the laptop is as good as dead. DON’T EVER BUY SONY LAPTOPS, EVER! Let’s not even talk about the sucky Vista and a hosts of other problems I encountered like not being able to start, not being able to shut down, killing off the whole house internet connection the moment the Vaio logs on, the incompatibility with some of the softwares (black hats one LOL) that I use etc etc etc.


Lucky that the money I used to buy the laptop is not some hard earned, blood, sweat and tears money but some windfall from online income. Otherwise, I think I will strangle self for the stupid decision to buy a laptop just because it was pink. BTW, at that time, Dell hasn’t produce coloured laptops, only boring silver/black ones. Now, if I am going to buy again, I am going for a red laptop. Who cares what the spec is, as long as it is red. That means, I must work harder to make money online to feed my stupid choice. A red Dell will be good.


Post Author: lilian

39 thoughts on “Sony Vaio sucks!


    (June 16, 2008 - 7:31 pm)

    Is it really so lousy? I thought Sony VAIO is high end product.

    –blog for dream–


    (June 16, 2008 - 7:52 pm)

    Sony used to be a leader in electronic appliances, especially back in the ancient days of analog tape decks and pioneering breakthroughs in “Black Screen” TV cathode ray tubes. But that was back in the 1970s. In the 1980s Sony led the way with innovative products like the Walkman, and then the Discman. In effect, Sony managed to become a household name worldwide that was synonymous was innovation, quality and reliability. But in the late 1990s the company began going downhill, capitalizing on its solid reputation but it became greedier and greedier – and soon Sony went the way of BN (which I use as a local example of any large organization that has enjoyed unchallenged dominance for too long). In the digital era Sony became obsessed with combating piracy and spent more money on anti-piracy research than on improving the quality of its products. This eventtually blew up in their face when Sony began issuing CDs with anti-copying encoding that also doubled as spyware (of course, the user was not informed of this fact). When hackers discovered Sony’s dirty game the company was hit with thousands of class-action lawsuits. Those who bought Sony DVD players thinking the brand was a world leader quickly regretted when they realized Sony (and a few other leading brands) deliberately designed their DVD lenses to read only industry-certified encodings – which meant all the pirate DVDs and home-burned DVDs were unplayable.
    It was then that I decided to unsub from my earlier belief that Sony was among the best brands one can choose when it comes to electronic products. Your complaint about the Sony VAIOS only confirms my suspicion that this is one company that got too fat, too greedy, and too arrogant – just like BN lah! :-)


    (June 16, 2008 - 9:57 pm)

    I have always insisted on 3 years warranty for electronic equipment especially computing equipment. Yes, it’ll cost a little bot more expensive but it does protect consumers from electronic breakdowns. Happened to my iPod.


    (June 16, 2008 - 11:30 pm)

    buy thinkpad (prev ibm now lenovo), and get the notebook skin la… u wont regret with a think pad… my battery oredi 450 cycle… going strong still…

    Wing Loon

    (June 16, 2008 - 11:54 pm)

    Sorry to hear that. I always prefer IBM. If you still prefer pink laptop, you may consider Dell’s Inspiron. They have pink cover. Hehehe…


    (June 17, 2008 - 1:45 am)

    Sounds disappointing.. Sorry about that! (my lap-top is constantly messed up so I know how you feel)


    (June 17, 2008 - 8:44 am)

    Wow.. the Vaio’s that bad, huh? And I still remember how you used to like it so much.. sigh.. but okay. I hear ya. No buying Vaio! ;)

    Camsluts | The Obnoxious 5xmom

    (June 17, 2008 - 9:53 am)

    […] photos with Picasa but Picasa does not run on iMac. I only have iPhoto in my iMac. My KNNCCB Pink Sony Vaio kaput-ed big time and has become a piece of shit now. If Sony doesn’t offer me an explanation […]


    (June 17, 2008 - 10:10 am)

    I don’t have a single Sony appliance at home. Don’t like them.

    Red? How about the Acer Ferrari? I think it costs 6k or more :P


    (June 17, 2008 - 5:01 pm)

    From my experience, Fujitsu is still top notch! Price also about the same as Vaio.


    (June 17, 2008 - 8:38 pm)

    Hi Auntie Lilian,

    Dell is good! Mine is 2 1/2 years and rarely got any problems. LCD screen replaced during it’s 1 year warranty for free. Its battery is reasonable Rm200+ which I replaced it last year.
    Even though it’s just plain silver when it was launched. :p

    […] one word of caution. Do not buy Sony Vaio. It sucks. My other blog will tell you why Sony Vaio […]


    (June 17, 2008 - 9:33 pm)

    Get a Compaq!

    […] my advice is to never buy Sony Vaio laptop unless you want to be loaded with the multitude of problems that I […]

    […] forget it. Sony Vaio problems are never ending and you can find their users complaining about so many Sony Vaio problems on […]


    (June 19, 2008 - 1:25 am)

    Hi, new reader here. I planned to buy pink VAIO too, coz it’s so, so, so gorgeous….but my dad talked me out of it coz he said Dell also got pink color, and has better warranty (He just wants to save 1.5k LOL) Now I’m glad I didn’t get the VAIO, coz if it dies after 1 year plus, sure my dad kill me. haha.

    But for some reason, when I type, the cursor likes to skip to random places on the screen or textbox.


    (June 23, 2008 - 2:23 pm)

    My sister in Arizona bought a Sony Vaio and has had nothing but problems with it. Thanks for spreading the word about Sony and the garbage they’re trying to sell to all of us.
    (Btw, I like your flower lamp, it’s very pretty.)


    (July 13, 2008 - 9:34 pm)

    can’t agree more! Sony vaio sucks! my first laptop is such thing.
    hard disk went down in one month – LCD monitor is coming loose – hanging barely with only one screw.

    now even worse – i can’t even restore the OS – because it just shut down anytime in the process of restoring…

    buy a thinkpad – a dell – a lg – a samsung – whatever – never buy sony


    (July 17, 2008 - 11:55 pm)

    Sony is a Scam

    Brand new Vaio

    Screen Cracked from inside..cast more to repair the what I paid for it.

    We have completed the repair estimate for your unit based on the information you provided us. The estimated charge for your repair will be $743.74. This charge includes labor, parts, tax if applicable, and shipping back to you. Please contact us at your earliest convenience by phone or email to approve or refuse this estimate. Our contact information is listed below. To help us expedite your repair please have your credit card number ready when you call. For your security we do not suggest including your credit card number in an email response. Thank you for choosing Sony and feel free to contact us if you have any questions regarding your service request.


    (August 25, 2008 - 6:53 am)

    omg wow i can’t believe i didnt read this before purchasing a vaio yesterday :(
    i bought a 3 year warranty though..


    (February 9, 2009 - 1:18 am)

    I purchased a Sony Vaio w/three-year waarranty. After two years of nonstop repairs, the company that owned the warranty repurchased it from me for more than the original price of the warranty. The Vaio has now died again. Don’t ever buy anything from Sony as you’ll be sorry.


    (February 9, 2009 - 11:10 pm)

    I too have lost faith in Sony.I had bought a Cybershot digicam which conked off within a year.

    So this time when I went for a laptop,I bought a Dell instead of the fancy Sony Vaio (no on-site warranty for Sony laptops as compared to Dell).



    (March 7, 2009 - 4:39 am)

    I must begging all of you…
    Do not buy that suck laptop


    (March 12, 2009 - 6:26 am)

    I also have a Sony Vaio FS series … not 3 years old yet. It’s been in the shop since January 26. Letters are wearing off the keyboard, but the worst problem is the motherboard needs to be replaced and a replacement cannot be found! Sony does not make their own parts, they farm them out to many different distributors. Apparently, this is a common problem with the Vaio, because a new motherboard cannot be found anywhere.

    I’m telling everyone to not buy Sony!!! Let the boycott begin!


    (March 18, 2009 - 8:50 am)

    I agree that the Sony vaio sucks. My screen has cracked from the inside twice in a year. The first time – 2 months ago- they made me pay for it major expense. Then it did it again and I haven’t done anything to cause the crack. Haven’t called them yet but I fully expect them to blame me again! It isn’t worth the money and the trouble.


    (March 25, 2009 - 6:23 pm)

    SONY VAIO has given me a lot of heart burns….never again will I buy a SONY. The other makes are cheaper and donot give problems like SONY…My laptops LCD blew up after 15 months…the USB ports collapsed after 3 months….


    (April 3, 2009 - 12:37 am)

    Sad but I have to agreee with all of the negative posts regarding the SONY VAIO. Just over a year old and I have had two mother boards replaced, a new keyboard and endless battery problems. Do yourself a huge favor and do not buy one of these clunks – that SONY has allowed its brand to go from first to last is a shock, but true…


    (April 10, 2009 - 1:56 am)

    I purchased a VGN- AR520E in October of 2007. It has been little over a year and the hinges broke, the computer died, the NVIDIA card quit working and there was not fix. Sony is going to charge me more than $700 to fix these problems. I paid close to $1500 for this computer and this is a complete scam and terrible customer service. I say we all band together and get a class action suit against them.


    (April 12, 2009 - 12:11 am)

    Yeah you’re totally right. SONY VAIO SUCKS..!!! REALLY SUCKS…!!! Crap hardware with nonsence pricing…? Only stupid people buy VAIO twice!


    (April 20, 2009 - 4:51 am)

    I have vaio fw series “it suck”
    I buy sony vaio fw series
    (12-28-2008) because, i think sony have great quality for their product..

    Speker die in 8 week
    Have 2 dead pixel in 3 day or maybe before i buy that suck stuff already have dead pixel

    And sony have many reason to make warranty is’t working

    So Don’t buy sony product
    MODE : ON


    (May 11, 2009 - 3:42 pm)

    You must be kidding…

    Sony service center suck..
    They charge me $650 for speaker…

    After i tell “speaker still in waranty”
    They charge me for lcd with same price…
    (my lcd stil working, just have 3 dot pixel)…



    (May 25, 2009 - 12:59 pm)

    I’ve never been so disappointed with a product or service. Within 5 months of buying a brand new red sony vaio, the thing crashes and wiped out all of my files. And since it’s Sony, you can’t just take it to Best Buy and have the geek squad fix it.

    After waiting the longest time to get it fixed, the computer now refuses to connect to the internet. BIGGEST WASTE OF MONEY!!! So many problems for so much money. People used to buy SONY for the name but now… the name Sony will bring up nothing but bad impressions for me.


    (June 14, 2009 - 12:44 am)

    The same experience here, I used to like Sony products, not anymore after my Vaio VGN-fz285u graphic chip acting up. it’s known defected from NVIDIA but Sony does not thing and does not help their customers (whom brough them $$$$$$). $2500.00 worth system it’s scapt now after 13.5 months and alot of time spended on TS and diagnostic the problem.
    So I hear you, I tried to put the info. out.
    good luck for the new system.


    (July 17, 2009 - 8:16 am)

    wow, you are really a thoughtless person


    (August 1, 2009 - 4:35 am)

    Thank god i found this. i was seriously considering sony. M using a sony phone, n it shutdowns often for no reason, but i thought mayb their laptops r ok since many of my friends n classmates r using it. And they talk about how great it is. mayb they jus dont want to admit its lame!!! :S

    Anyway, m done with sony




    (August 20, 2009 - 9:57 am)

    I bought a SOny laptop and GPS. Firstly the GPS shuts down and cannot recharge, Sent for repair they put a new battery and guess what the GPS shuts down again. GPS is garbage. Vaio laptop after 3 mths. ac/dc adaptor breaks. Sony is not responsible, therefore warranty not valid. The service wants 475.00 for repairs.
    Whatever you do avoid Sony products because they are made cheap.


    (September 5, 2009 - 4:49 pm)

    Can i join the party?

    My VAIO is barely a year old (of course just past warranty afew months ago) and its doing bizarre things – like not even booting up some days. Frequently the mouse pad causes the cursor to go in reverse, but i didn’t have time to be without the computer (being self employed) for 2 weeks for it to be replaced.

    Some software doesn’t install as others have experienced.

    As a professional filmmaker, I use Sony Cameras and generally find them to be excellent and robust for shooting around the world. But they should work for what you pay for them!

    But I’ve been buying VAIOS since 2000 out of some weird sense of loyalty, and they’ve steadily got worse with each new model. But i’ve finally woken up and this is definitely the last one.

    A new Dell is on the way!



    (September 11, 2009 - 6:50 am)

    sony vaio laptop is suck, never ever buy sony vaio latop in your life, you ll regert, like me. all the parts are fake. this is really serious and really truth, i bought 5 months ago and now it’s dead, it’s not working at all. i went for warranty but they said this is not our fault, we cannot do anything, fuck them.

    sony vaio laptop is scuk.

    LRoy's Mom

    (September 16, 2009 - 11:23 pm)

    My son bought a red Vaio laptop in January 2008. First problem was in June 2008. Sent back to Sony in November 2008. They wiped the hard drive and lost all his programs. By June 2009 it was broken again and wouldn’t boot up. He didn’t want to send it back and have everything wiped out again. I called customer no service this week and after 3 hours was escalated to “National Customer Service” where they reiterated that it was out of warranty and they wouldn’t fix it. They were extremely nasty and acted as if he already got his moneys worth out of this $1000 computer I then called their general counsel in San Diego. The assistant had someone from “Executive Customer Service” call me. He finally agreed to send a box and pay for the repair. I asked him what I was going to do when it broke again, since he refused to replace this defective product. He gave me his number and told him to call him if (read “when”) it breaks and said he would take care of it.
    My son is saving to buy and Apple. I’m glad I replaced my Sony last month with a Dell. They’ve lost another good revenue customer.

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