PayPal replies…

Dear Mr./Ms.Chan Lilian,

Hello my name is Season, I am very sorry to hear about the situation, and understand your frustration and concern over this issue. I will be happy to assist you with your questions.

By checking your PayPal account, we found the transactions on May 10 and 11were unclaimed.
Please note that:Our PayPal system was updated on May 10, maybe there is some influence during the updated when you try to accept the payments from others.

We suggest you to accept the payment in a later time. If there is still the same message to inform you to add a US bank account, please inform us as soon as possible.

We will try our best to help you solve your problems

I sincerely apologize for the inconvenience caused you.

If you need any other further assistance, please do not hesitate to contact us.

It is my pleasure to assist you. Thank you for choosing PayPal.

PayPal, an eBay Company

That means it is a temporary glitches. Hope things work out soon. LOL, I hate to get backlog payments because it means accepting two – three pages long of payments. Hehehe, dun jeles hor. But I do wish PayPal would give us that “Accept All Payments” button instead of having to click each one.


Post Author: lilian

13 thoughts on “PayPal replies…


    (May 11, 2007 - 1:59 pm)

    Excellent PR they have. I like their politeness. By the way, I got similar response email from them within 2 hours of my complaint.


    (May 11, 2007 - 2:54 pm)

    Crap. I got so impatient and bought the VMI card instead this morning.. oh well.. But good to know that it should be ok and it’s just a glitch in the system..


    (May 11, 2007 - 3:06 pm)

    pablo – LOL, actually it doesn’t answer my question but let’s just wait and see lor.

    JACQ – I am going to ask Citibank. Hahaha. Enuff of being held ransom.


    (May 11, 2007 - 3:21 pm)

    I auto-accept all my incoming PayPal fund. Easy, no need to login. Got notification summore. I only login when wanna check balance.


    (May 11, 2007 - 3:23 pm)

    Eh, can auto-accept wan meh? Got to check the buttons for this function.


    (May 11, 2007 - 3:42 pm)

    You COULD get a VMI card which has a US bank account number attached to it, which COULD solve your little headache here :)

    – MENJ

    Andrew Ooi

    (May 11, 2007 - 4:24 pm)

    My sister who stays in the US applied for and successfully got a PayPal debit card for me. It’s already approved and I can’t wait to get it! :)


    (May 11, 2007 - 6:46 pm)

    how come the way they answer your query and the way they answer mind different. Your’s so much more detail and polite. :D

    Giddy Tiger

    (May 11, 2007 - 10:51 pm)

    The time now is 10:50p.m. MAL time and I am still prompted with the screen to enter a bank account number. What gives?

    Jase Lee

    (May 14, 2007 - 11:24 am)

    I also kena the problem, so far not responses from them yet although I’ve submitted my problem on Sunday (13th May).

    Vedis Teh

    (May 17, 2007 - 10:49 am)

    Hi, Lilian,

    I have claimed my PPP payments in Paypal.

    If this helps you too, kindly spread the words around. I hope al Malaysian bloggers get out of this trouble soon.


    Vedis Teh

    (May 17, 2007 - 12:05 pm)

    Hi, Lilian,

    I used my Paypal to send funds. No problemlah. » PayPal - acting up?

    (May 20, 2007 - 6:36 pm)

    […] have any US bank account added in their PayPal account. And according to them, they are having some internal system updates. Apparently also, some people I know managed to find workaround to accept the payments, and find […]

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