Another “Streamyx is farked up” rant

I tell you how screwed this company Streamyx is. They promote their 4Mbps package all over town, with their super-duper annoying promoters chasing you down supermarket aisles to sign up the package. They promote it online, in the papers and on TV.

So, out of sheer stupidity on my side, we applied for the freaking package in April. First, they cut off my internet connection for ONE week to change port. Then, after several phone calls and visits to their office, nothing happened.

We gave up.

Then, four months later, they send their contractor to our home with the intention of changing the modem for the upgrade. Earlier on, when we applied, their Streamyx staff told us that our house is just next to their exchange and we can get the 4Mbps.

But the contractor now tells us that our area do not have the line. The contractor said if he upgrades the modem, our internet connection will be worse than the 512Kbps (correct?).

That’s how farked up Streamyx is.

And now, part of our Penang is again experiencing very slow internet connection and I couldn’t access some of the sites. This happens like every alternate week.

Streamyx sucks. Ok, I know everyone knows Streamyx sucks but I just need to get this off my chest. Stupid TMNet. Bodoh punya syarikat. If don’t have the infrastructure, then, don’t farking waste money promote it and then, make life difficult for your users lah. I just cannot wait for a new Federal Government to take over so that they can abolish this monopoly. Or is that just a dream?

Post Author: lilian

11 thoughts on “Another “Streamyx is farked up” rant

    zen

    (August 12, 2008 - 2:41 am)

    several malaysian blogger already talk about streamyx – the speed problem and other. I also had same problem, worst on rainy day – not just the astro had the rainy signal problem. I paid RM95 per-month but the service/connection I receive just like “siput babi”. sorry to use that words

    mmuurrllyy

    (August 12, 2008 - 7:28 am)

    5xmom, have you tried celcom braodband.once when i was in penang, i tried to use my celcom broadband. It was great compared to using it in KL..
    Have you tried?

    pakdi

    (August 12, 2008 - 10:15 am)

    I’ve applied strimix for my office last few months. the contractor so bullshit. 1st, they give me a SYABAS worker hp no. 2nd, when i got the real contact no, the contractor is on holiday for a week. 3rd, they promised 7 days and guess what? it become one month.

    Noorizam Shah

    (August 12, 2008 - 12:21 pm)

    sometime my connection speed problem, especially at night.

    money from blog

    (August 12, 2008 - 12:58 pm)

    All these are the challenge as blogger and internet marketer.As customer we can complaint but they make the decision.

    http://erzodir.

    Casey

    (August 12, 2008 - 2:29 pm)

    calm down mama. I subscribed the streamyx combo few months ago and recommend to my friends for cheaper rate. Now, everybody including myself still having different problems with the billing and services. I think the problem is their marketing department never aligned with the customer service department. Marketing is trying to get as much customer as possible with all the bullshiting packages. While the customer service dont even know how to handler all the packages. I’ve been to telekom at least each month for the problem i had. And I can see the marketing ppl boasting outside while the customer support screw up inside the office! fark up streamyx!

    Online DIY Guy

    (August 13, 2008 - 7:57 pm)

    I feel envy for other country who has high speed internet broadband which is up to 100mbps…download big 100mb files just mere seconds..

    bb community

    (August 13, 2008 - 11:57 pm)

    hope some new companies come out and end this monopoly thing~

    lankapo

    (August 14, 2008 - 2:26 pm)

    yup, their service is very the third world mentality hehe

    maybe we should wait for fibre optic to be implement nation wide.

    My friend use to tarik kabel fiber di Pinang what,

    lilian u shud get fiber optic connetion to your house, reliable and not that mahal lah

    ramzy0

    (August 15, 2008 - 1:46 am)

    …for a new Federal Government to take over so that they can abolish this monopoly. Or is that just a dream?…

    ameen insyaallah. hopefully the new goverment will take over…

    abi

    (August 19, 2008 - 11:37 am)

    I coudnt agree with you more! Its frankly a piece of shitee! Im so glad that wireless kl is slowly rolling out,hopefully there is more access and its cheap as well!

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